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If a bot relationship feels real, should we care that it’s not? : Body Electric : NPR For data analysis, qualitative synthesis identifies common themes and trends, while quantitative analysis aggregates performance metrics and user satisfaction ratings. Additionally, comparative analysis evaluates the effectiveness of different chatbots across various applications, and thematic analysis explores ethical considerations […]

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AI Chatbot for Insurance Agencies IBM watsonx Assistant When a customer does require human intervention, watsonx Assistant uses intelligent human agent handoff capabilities to ensure customers are accurately routed to the right person. As chatbots evolve with each day, the insurance industry will keep getting new use cases. As AI and Machine Learning become mainstream,